I have been told that not all accounts might have been migrated yet. What will take another 1-2 days is the software download via FlexNet as far the support line told me.īut you can still download software on the IBM side right now. ![]() I was surprised that not only the open cases but also my last closed cases have been transferred and I was able to open new tickets! Today I got an e-mail how to access my account by just using the password reset function on the new support site ->. Yesterday afternoon I got links to my existing support cases. HCL worked on it yesterday to get all the support cases imported and the user accounts created. On Monday I was a bit surprised to get an e-mail from IBM about support cases are getting closed because they are getting transferred to HCL.īefore 1.7 HCL did not have access to the data, so it sounds like they started to migrate yesterday. ![]() HCL Support & Software Download Daniel Nashed 2 July 2019 14:28:56
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